Patience to listen to customer, understand his problem and suggest feasable solution or workarounds
Should have experience in technical and non-technical support
You should be able to explain any project you worked on
Skills we’re looking for
A person with great soft skills.
- Quick learner
- Should learn the product and service.
- Perform tasks on the product to solve customer’s problems
- Should be quick to try and escalate the problem to technical/developer team
- Have soft skills to speak to customer on phone, or chat / communicate via email
This job application is open. If selected, the next step will be a video call interview.
If selected, you will be working from home and and would need regular online meeting.
This is a project timeline driven work and would need commitment.